Terms of Service

Last updated: 21 July 2026

1. Who we are

stick lets you build a page from blocks and publish it at yourname.stick.so. The editor is at app.stick.so.

The service is operated by Stickteck LLC, EDRPOU 45548110, 18018 Cherkasy, vul. Solomianska 25, apt. 70, Ukraine.

These Terms and our Privacy Policy are a binding agreement between you and us. There is one contracting entity and one set of terms in every country we serve. Where we publish a translation, the English version governs any conflict.

2. Who may use stick

You must be at least 16. This threshold applies everywhere, regardless of the local age of digital consent.

You confirm you are not barred from using stick under any sanctions or export-control regime that applies to either of us. If you sign up for an organisation, you confirm you can bind it, and "you" means both.

3. Your account

Sign-in is by email link or Google. Anyone who controls that mailbox controls your account — keep it secure and tell us at help@stick.so if that changes.

You are responsible for what happens under your account. Do not share credentials, create accounts by automated means, or transfer your account without our written agreement.

4. Your address

Addresses are first-come, first-served. Do not squat, hoard, trade or resell subdomains; do not use one to impersonate a person, brand or organisation, or to imply an endorsement you do not have; nothing vulgar, deceptive or infringing. Some names are reserved for us.

If an account has had no sign-in, no published content and no traffic for six months, we may release its subdomain after emailing you first. We will not release one on a paid plan in good standing.

If you hold rights in a name someone else registered, write to help@stick.so with evidence. We give the holder five days to respond — shorter than the thirty days we allow for content complaints, because an address is a scarce resource.

5. Your content

You own what you make. Your text, images, layouts, uploads and audience data stay yours. We claim no ownership.

The licence you give us is only what running the service requires. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display and distribute your content solely to operate, secure, back up and provide the service to you and to the visitors you publish it for, including the technical changes that requires — resizing, previews, caching, format conversion.

This licence ends when you delete the content or your account, apart from backups that expire on our normal cycle and anything we must keep by law. It does not cover marketing: we will not use your content, name, image or likeness to advertise stick unless you separately opt in, and you can withdraw that at any time. It is not sublicensable, other than to the infrastructure providers named in our Privacy Policy acting on our instructions.

You confirm you have the rights to everything you publish and that it complies with section 7.

We do not pre-screen content, and we are not obliged to. We may remove it under section 14.

6. Our role: we host, you publish

stick is an intermediary. Creators build and publish their own pages; we supply the tools, the storage and the address. What appears on a published page is the creator's content, not ours. We do not write it, commission it, select it, approve it before it goes live, or endorse it, and we are not its author or publisher.

We do not pre-screen, and we are under no general obligation to monitor. Nothing in these Terms requires us to go looking for unlawful material, and we do not undertake to. Where a page breaks the law or breaches section 7, that is the creator's responsibility — including any liability to the people affected by it.

We moderate anyway, and that does not make the content ours. We act on reports, remove content and suspend accounts as described in section 7. Voluntarily looking for and acting against abuse does not make us the author of what we host, does not mean we knew of anything we did not in fact know of, and does not reduce the protection the law gives intermediaries. Choosing to police some content does not oblige us to police all of it, and not acting on something is not a decision that it is lawful.

Notice is what obliges us to act. Our position as a host depends on acting once we genuinely know about a problem, so telling us is what makes it ours to fix. If you believe something on stick is unlawful or breaches section 7, report it to help@stick.so with the URL and what is wrong with it. We will acknowledge the report, act on it promptly where it is justified, tell you and the creator what we decided, and give the creator a route to appeal.

7. Acceptable use

Do not use stick to harm people, break the law, or deceive anyone about who you are. Specifically, do not publish, link to, upload or facilitate:

• Anything unlawful where you are, where we are, or where your audience is — including fraud, phishing and money laundering.
• Child sexual abuse material, solicitation of minors, or content that sexualises minors. Zero tolerance: immediate permanent termination and a report to law enforcement, without warning or appeal. Do not solicit personal information from anyone under 18.
• Adult content hosted on stick — no uploads, no embedded adult feeds, no advertising sexual or escort services. You may link out to legal adult content if the link is clearly labelled.
• Impersonation of a person, brand or organisation, or implying an affiliation or endorsement you do not have. Obvious parody and commentary are fine. No pages built to mimic someone's login, payment or official site.
• Hate speech — attacking or dehumanising people on the basis of race, ethnicity, national origin, religion, caste, disability, disease, age, sex, gender, gender identity, sexual orientation, veteran status or immigration status.
• Harassment, threats, intimidation, or publishing someone's private information without consent.
• Violence and extremism — threats, incitement, glorifying or fundraising for violent groups, or gratuitously graphic content meant to shock.
• Promotion of suicide, self-harm or disordered eating.
• Regulated and prohibited goods — controlled substances, weapons, explosives, unlicensed alcohol, tobacco or nicotine, prescription medicines, unapproved medical treatments, endangered species, counterfeits, stolen goods, forged documents, or stolen credentials.
• Gambling, lotteries, pyramid or Ponzi schemes, MLM recruitment, "get rich quick" offers, or credit repair.
• Spam — unsolicited bulk messaging, link farms, or collecting personal data deceptively.
• Abuse of the platform — scraping, bots, automated account creation, disproportionate load, circumventing access controls or rate limits, accessing data that is not yours, or uploading or linking to malware.
• Infringing content you do not hold the rights to.
• Harmful misinformation — false medical claims, false voting or election information, or manipulated media presented as real where it is likely to deceive and cause harm.

Reporting. Write to help@stick.so with the URL and the problem. For intellectual property, write to help@stick.so with proof of your rights, the exact URL, your contact details, and a statement that you believe in good faith the use is unauthorised. We notify the publisher and give them 30 days to respond. Bad-faith notices may cost you your own account.

8. Your visitors, and how we handle their data

If you add a form, the people who fill it in are giving you their personal data. You are the data controller; we are your processor. This section is our Article 28 agreement — it applies automatically and you do not need to sign anything.

What we process for you:

We will: process this data only on your instructions (your use of the service is your instruction); never use it for our own purposes — no marketing to your contacts, no selling, no sharing with other creators, no training anything; keep it confidential; maintain the security measures described in our Privacy Policy; help you respond to your visitors' requests; tell you about any personal data breach within 48 hours of becoming aware; and delete it when you tell us to or when your account ends.

Sub-processors. We use Supabase and Vercel to store and serve this data. We will give you 30 days' notice before adding or replacing one; if you object on reasonable data protection grounds and we cannot find an alternative, you may terminate and we will refund the unused prepaid period.

You will: have a lawful basis for collecting the data; publish your own privacy notice on any page where you collect it and make it reachable from the form; collect only what you need; honour your visitors' access, correction and deletion requests; and comply with the marketing laws that apply to you if you contact them.

If a visitor contacts us instead of you, we will not answer for you — we will point them to you and pass the request on promptly. Where the product has no self-service way to do what they have asked, we will do it for you on request, at no charge.

Getting your data out. You can export your contacts to CSV at any time. When you delete a contact, a site or your account, we delete the underlying data from production and it ages out of backups on our normal cycle. On termination you get a reasonable chance to export first, unless the law requires us to keep something.

Audit. We will give you the information you reasonably need to show you are meeting your own obligations. If that is not enough, you may audit us — or appoint an independent auditor who is not our competitor — once a year, on 30 days' notice, during business hours, under confidentiality, at your cost unless the audit finds a material breach.

Embeds. Some embeds load code from the provider directly into your published page, and that provider may set its own cookies and collect data about your visitors. Where consent is required for that, it is your responsibility — we cannot obtain it for you.

Links. You are responsible for where your links go.

9. Links and embeds

stick exists to point people elsewhere. We do not control those destinations, do not endorse or verify them, and are not a party to anything between you and a third party. If you buy something from a site you reached through a stick page, your contract is with that site.

Embeds are limited to providers we support; each has its own terms and privacy policy. We may add or remove providers, and removing one stops existing embeds of that type from rendering.

10. Selling

stick does not process payments. We take no payment on your behalf, hold no funds, and are not the merchant of record for anything you sell. If you display a price, the transaction happens entirely off-platform between you and your buyer, on your terms. We are not a party to it and have no responsibility for fulfilment, refunds, chargebacks, disputes or taxes.

You remain responsible for the legality of what you offer, your consumer-law obligations, and all applicable taxes.

11. Paid plans

Activates with paid plans. stick currently charges for nothing.

Paid plans are billed in advance, monthly or annually, and renew automatically at the then-current price until you cancel. Cancel any time in settings; it takes effect at the end of the period you have paid for and you keep access until then.

Refunds: if you are unhappy with your first payment, tell us within 14 days and we refund it in full. Later payments are not refundable except where your local law says otherwise.

Price changes: at least 30 days' notice by email, and you can cancel before they take effect.

Failed payments: we may retry and may suspend paid features, but we will not delete your content.

Prices exclude VAT and other taxes unless stated. Free-plan pages carry a "Made with stick" footer; removing it requires a paid plan.

12. Your data is yours

Your audience contacts, form submissions and page analytics belong to you. We do not treat data generated through your use of stick as our property, do not sell it, and do not use your audience data to market to your contacts. You can export your contacts to CSV at any time.

We use aggregated, de-identified statistics about overall usage to run and improve the product. That never includes your contact lists and is never sold.

13. Our platform

stick's software, design and brand are ours or our licensors'. You get a limited, revocable, non-exclusive, non-transferable right to use the service as intended. Do not copy, resell, reverse-engineer, scrape or create derivative works of the platform, or use it to build a competing product.

Feedback you send us is free for us to use. It stays yours; we just do not owe you anything for acting on it.

14. Suspension and termination

You can leave at any time.

We may suspend or terminate an account, remove content or release a subdomain if you materially breach these Terms; if the law, a court, a regulator or our infrastructure providers require it; if there is a real risk of harm; after six months' dormancy; or if payment fails and stays unresolved.

Except where the breach is severe, illegal or needs immediate action, we will tell you the problem and give you a reasonable chance to fix it. If we act without notice, we explain afterwards. To appeal, write to help@stick.so — a person will review it, and we reinstate when we were wrong.

On termination your pages stop being served and your content is deleted on our normal cycle. We give you a reasonable chance to export first unless the law prevents it. Fees already paid are not refunded unless the law requires it or we terminated without cause.

15. What we do and do not promise

The service is provided "as is" and "as available". We do not promise it will be uninterrupted or error-free, or warrant the accuracy of analytics.

Nothing here excludes a warranty or right your local law does not let us exclude. Consumers in the EU, the UK and Ukraine keep their statutory rights in full.

16. Liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, data or business opportunity.

Our total liability for all claims in any 12-month period is limited to the greater of (a) the fees you paid us in the 12 months before the claim arose, or (b) €100.

This does not limit liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not let us limit. For consumers, it applies only as far as local law allows.

17. Indemnity

If someone claims against us because of what you published, how you used stick, or your breach of these Terms or the law, you will cover our reasonable losses and legal costs. We will tell you promptly, will not settle without your agreement, and will let you take over the defence. This does not apply where the claim results from our own breach or negligence, and for consumers it applies only as far as local law allows.

18. Changes

We may change these Terms for legal, regulatory, security or business reasons.

For changes materially disadvantageous to you, we give at least 30 days' notice by email and in the product. You can close your account before they take effect; continuing to use stick after that means they apply. Other changes take effect when published.

19. Law and disputes

Governed by the law of Ukraine, with disputes in the competent courts of Ukraine.

There is no arbitration clause and no class-action waiver. You keep your right to go to court.

Consumers are not deprived of the mandatory consumer law of where they live, or of the right to bring proceedings locally where that law gives one.

Talk to us first. Before either of us litigates, write to help@stick.so and let us both try in good faith for 30 days to resolve it. This does not prevent either of us seeking urgent injunctive relief.

20. General

These Terms and the Privacy Policy are the whole agreement about the service. If any part is unenforceable, the rest stands. Not enforcing something immediately does not waive it. You may not transfer this agreement without our consent; we may transfer it to a group company or a buyer of our business without reducing your rights, and will tell you. Neither of us is liable for failures genuinely outside our control.

21. Contact

Everything reaches us at help@stick.so — support, legal and trade mark questions, takedown and abuse reports, privacy requests, and appeals. Put the topic in the subject line and we will route it.

By post: Stickteck LLC, 18018 Cherkasy, vul. Solomianska 25, apt. 70, Ukraine.